Advance Pain Management, is a pain

My 2 cents. I have been stuck going here for the last 30 months. Per feds regulation I need to see a certified pain doctor to get my pain pills. Now the folks here are nice and do their job well.
BUT....EVERY APPOINTMENT EVERY TIME FOR LAST 30  odd months. They have NEVER seen me on time. I have NEVER BEEN LATE. but I never see anyone until 45-60 minutes after my schedule time. When ask for a reason never a solid good one.
They do the job well I get my meds but always late for the appointment.